CUSTOMER SUPPORT

 

Frequently Asked Questions

Find the answer to the most common Wrapsol questions.

1.  What does a ‘dry’ installation mean? And how is it different from a ‘wet’ installation?

Our “dry-apply” film allows for a screen protector (or rear) to be installed without spraying the device with water. this allows for a quicker installation, and no risk of water entering sensitive areas of the device.

 

2.  If I mess up the installation on the first try, can I still complete the process?

Yes, you simply use the application handles to lift up the part, re-align it and drop it into position. You can keep re-positioning the film until you are satisfied it is correctly aligned.

3.  I haven’t received any shipping confirmation. When will my order be shipped?

All orders ship within 24 hours of receipt. Please note our cut-off time is 4pm, EST.

4.  Will I be sent a tracking code when my order has been shipped?

Yes, you will receive a tracking number via UPS freight. All orders are shipped “ground” unless noted otherwise.

IMPORTANT NOTICES - PLEASE READ OUR TERMS AND CONDITIONS BEFORE PURCHASING PRODUCTS - Click here 

DIY TUTORIALS

 

We stand by our products and customers. We want you to be totally satisfied with the protection that our products provided, and are standing by to assist you however possible.

CONTACT US

 

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We will respond as soon as possible.

We are an Australian owned  business, proudly  supporting Australian communities.