Terms & Conditions
Wrapsol.com.au - is a registered sole and independent online store based in Australia and is not affiliated, bound or owned by Wrapsol.com in the USA. Under the Terms and agreement, Wrapsol Australia"" have the exclusive written agreed from Wrapsol.com "Wrapsol USA" to promote, advertise, sell the Wrapsol Brand name and its entire MOBILE DEVICE PROTECTION product range to Australia and Territories, New Zealand and south Pacific Islands.
All content included on the site such as text, graphics, logos, button, icons, images, audio clips, digital downloads and software are all owned by Wrpasol.com"Wrapsol USA" and are protected by international copyright laws.
Logos, icons, graphics and Website names are trademarks registered by wrapsol.com.au or its affiliates. All the registered and unregistered trademarks shall not be used by you or any third party for any business purposes other than in connection with wrapsol.com.au. Other trademarks which are not owned by wrapsol.com.au are the property of the respective owners.
License and Site Access
Wrapsol.com.au, grants you access and make personal use of this site. This access does not include any forms of commercial use of this site or its contents, any collection and use of any products, any collection and use of any product listings descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools. This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any interest without express written consent from wrapsol.com.au.
Wrapsol.com.au Marketing Correspondence
Following initial registration provided by you, grant Wrapsol.com.au your consent, to added your details to our mailing list featuring special deals, coupons and promotions. This allows our customers 'you" to take advantage of exclusive discounts. All customers can choose to unsubscribe from our marketing emails at any time by clicking on the link at the email footer.
Whilst all efforts are made to ensure accuracy of product descriptions, specifications and pricing there may be occasions where errors arise. Should such a situation occur wrapsol.com.au will not accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. Likewise customers cannot benefit from any bugs or mistakes affecting the website. Any such benefits will be considered unjust and customers will be obliged to immediately waive them. The information displayed is considered as an invitation not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Given the popularity and/or supply constraints of some of the products offered on the Website, wrapsol.com.au may have to limit the number of products available for purchase. wrapsol.com.au reserves the right to change quantities available for purchase at any time, even after you place an order.
Following order dispatch, transportation is the sole responsibility of third-party logistics company. During this stage, full ownership of the product(s) belongs to the buyer; therefore all associated liability and risks during transportation shall be borne by the buyer.
Customers can cancel their order at anytime prior to shipping; please contact our Support Center. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Warranty and Return policy comes into effect.
Shipping & Delivery
Shipping times displayed on the Website refer to the estimated dispatch time of the packages. Since the actual delivery of your order can be impacted by many events beyond wrapsol.com.au control We suggest that if customers have a special occasion or event that they wish to use their item for, such as a birthday, that they order their items well in advance. wrapsol.com.au, cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth shopping experience.
For a smooth delivery and peace of mind, We strongly recommend that customers purchase shipping guarantee during the checkout. In the event that your package has a shipping issue, wrapsol.com.au will send you a replacement package free of charge. If the item is no longer in stock, a refund option will be offered to you.
Any orders that do not have shipping guarantee will not be the responsibility of wrapsol.com.au and the customer takes full liability for their package during the shipping process.
There may be occasions when wrapsol.com.au confirms your order but subsequently learns that it cannot be supplied to you. In the event wrapsol.com.au cannot supply a product you ordered in a timely fashion, wrapsol.com.au will contact customers and offer to cancel the order and refund the purchase cost in full.
We try to make the delivery process as simple as possible and it is able to send your order either to your home or to your work place. We can ship to PO Boxes via all shipping methods, except for expedited shipping methods, as signatures are required upon delivery. Express shipments of this type can only be delivered to physical addresses.
Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas, the Chinese Lunar New Year, the Black Friday and the 11/11 event please allow extra delivery time. During those special occasions We will provide notices to reflect possible delays.
Customers are responsible for providing complete and accurate shipping addresses. wrapsol.com.au cannot make changes to your shipping address once a package has been shipped, and wrapsol.com.au is not liable for packages lost due to incomplete or inaccurate addresses.
wrapsol.com.au cannot be held responsible for any package that does not make it through the local customs and is destroyed due to the item being illegal in the destination country. Customers are solely responsible for complying with their local laws outside the boarders of Australia. wrapsol.com.au can neither be held responsible for any import tax that may occur and it is the customers sole responsibility to pay this fee, if any. Kindly note that shipping guarantee does not cover any customs issues, including but not limited to, goods being destroyed or confiscated due to their illegal status in any given destination country.
Should the buyer refuse the package due to import duties or taxes, the buyer takes full liability for all the costs involved in the process.
All orders reported as "delivered" by shipping companies are considered delivered. wrapsol.com.au cannot be made liable of non-delivery in this case.
If the address to which the package is sent to and other contact information are the correct address and contact information as provided by the customer, wrapsol.com.au cannot be held liable if a package is returned.
Whatever the customer orders is what will be shipped. We cannot be held liable for the customer receiving the wrong item if they placed the wrong order.
All non-receipt of orders must be reported within 3 months from the date the item is shipped to you. This applies for flat rate shipping, priority mail and standard shipping methods. All expedited delivery issues must also be reported within 3 months from the shipment date. After this time We will no longer be able to investigate and no compensation will be offered. Please note that this policy does not apply to packages sent via expedited shipping methods that are shown as delivered on the shipping company's tracking website.
Exchange and Returns (Money Back Guarantee)
If when you receive your product(s), you are not completely satisfied you may return the items to us, within 45 days for refund ("money back guarantee"). Returns will take approximately 5 working days for the process once the goods have arrived. The precise length depends on the payment provider used (e.g. PayPal, credit card company, etc). Items must be in their original packaging, all the original boxes must be intact and must include, along with all packaging materials, manuals, blank warranty cards and gifts, plus all accessories and documents provided by the manufacturer and wrapsol.com.au.
You must first contact us and be in receipt of a return merchandise authorisation (RMA) number before sending any item back. Any product returned without an RMA number will not be refunded.
The money back guarantee does not cover volume/wholesale and customized orders.
Shipping back to wrapsol.com.au is paid for by the customer. We are in general unable to refund you postal fees.
Any product returned found not to be defective can be refunded within the time stated above. Goods found to be tampered with by the customer will not be replaced but returned at the customer's own expense.
By default, the refund amount cannot exceed the original order amount paid to wapsol.com.au is not responsible for and has no knowledge about any bank fees or exchange rate charges that may occur. These fees are processed by the issuing bank and will not be refunded by wrapsol.com.au.
Discounted or end of line products can only be returned for repair. No refunds or replacements will be made.
Wrapsol.com.au warranties apply only to Wrapsol products and are subject to the following terms herein. All Wrapsol Product warranties are non-transferable and are only available to the original end-user consumer. To request a replacement product under the warranty policy wrapsol.com.au, or and provide proof of purchase. You will also be required to provide a valid credit card number. Warranties do not apply to products purchased from online vendors unauthorized to sell Wrapsol product, including eBay.com. Products purchased at are automatically registered when products are purchased. Third-party products sold through Wrapsol.com.au must be serviced through the product manufacturer.
LIMITED LIFETIME WARRANTY
For device-specific products, Wrapsol LLC warrants the product against wear and damage during the lifetime of the device for which the product was purchased. For products that are not device specific, Wrapsol LLC, warrants the product against wear and damage for as long as the original purchaser owns the product. To make a warranty claim, you must register your product at wrapsol.com.au or provide a valid credit card and return the damaged product as described Warranty return declaimer at its option, will either (1) replace the product, or (2) exchange it with a product of equal value. For limited lifetime warranty products, you pay to ship the replacement product to you, Failure to return the original product within 45 days with all contents will result your credit card being charged the full retail price of the replacement product.